As we take stock of another busy year, 2026 is shaping up to be a time of reset for marketing departments.
With AI sweeping through the industry and leaving new ways of working in its wake, upheaval has been the watchword of B2B marketing for the past few years.
Few people like change. Even fewer actively move towards it. So, it’s been an anxious time for many of us working in marketing and beyond as we waited for this surge of evolution to settle.
A tremor not an earthquake
As we end 2025, a good way to frame AI’s influence is as a recalibration, not a disruption. The reality is we’re ‘just’ in the middle of another wave of media evolution. In the same way that blogging exploded the amount of content available to readers, AI is changing production and audience dynamics.
When the deluge of blogging started, industries like marketing and journalism were – briefly – at sea. Was there going to be space online for these industries amidst the endless hobby bloggers? In short, yes, there was. Why? Because great content rose to the top. And the same process is happening again.
How to communicate better than AI
1. Think: who are we talking to?
AI word-soup is now so commonplace that it’s easy for readers to spot and avoid. To make sure they don’t skip your latest piece of content, the best place to start is to ask, “Who is this for?”
Not just titles or market segments, but the people behind the job roles. What are their day-to-day pressures, ambitions, frustrations? What professional challenges keep them up at night? Can your sales team help you flesh out the details?
Once you know that, you can craft messages that resonate. Messages that feel real, trustworthy and pique interest.
2. Think: how are we talking to them?
The use of generic ‘business speak’ and vague buzzwords has boomed since AI-generated content entered the B2B space. (Not to mention semi-colons and hyphens.) Sometimes this corporate phrasing works, sometimes it misses the mark, so be careful not to let your content descend into ‘buzzword bingo’.
Use language that reflects your audience’s world. How do your audience members describe their everyday pressures and priorities? How can you use language in a way that shows you understand these and have solutions that address them? Be clear, honest, direct and human.
3. Think: what are we saying to them?
In B2B, clients typically care less about hype and more about clarity. They’re looking for genuine insights and relevant analysis. They want answers to questions like “what will my ROI be?” and “how will it solve my specific challenge?”.
Rather than chasing the next trend, the smart move in 2026 will be to go back to basics: know who you’re talking to, speak their language and offer solutions that resonate with their challenges.
Bringing B2B back to people
2026 is a chance to recalibrate. It’s a chance to become the human, common-sense voice that’s getting lost in AI-generated content.
With a strong understanding of your market and a clear voice, every marketing touchpoint becomes an opportunity to connect with your audience.
Here’s to a year of simpler, stronger B2B marketing!